Contact Information and Hours

Hours: Monday- Friday 10am-2pm (closed holidays)


717 Crown Industrial Court 

Unit F

Chesterfield, Mo 63005


*Please email us regarding any order questions or concerns 


Just can’t wait to have your new #Pleatedpretties? Get your items quicker than shipping with local pick up from our Chesterfield, MO warehouse! 

Here’s how it works:

Choose Local Pick up at checkout 

You will receive a notification once your order has been fulfilled and is ready for pick up- typically next business day (Monday-Friday) for all in stock items

Local Pick Up Policy

We know you're busy but we encourage you to pick up at your earliest convenience to align with our 7 day return policy! If after 30 days you have not picked up, you will receive a courtesy email reminder to pick up or arrange shipping payment. If you do not make arrangements within 7 days of the reminder email, we will refund your account credit for the items in that order minus a 20% restocking fee. 

Returns to Pleated HQ

You are welcome to drop off any eligible return to Pleated HQ, Monday - Friday 10am-2pm. Drop your items in our return basket as you walk in the front door! Be sure to include your packing slip or a note with your name and order number on it, in your bag. All eligible returns will be processed within 2-3 business days for account credit. 

Try on Sessions

Please email us at to set up your try on! Appointments are required to ensure the best experience for the customer. Send us a list of the items you would like to try on and a day/time that works best for you and once confirmed, we will have all in stock items pulled and ready for you to try on when you arrive!