PLEATED HEAD QUARTERS
Contact Information and Hours
Hours: Monday- Friday 10am-2pm (closed holidays)
717 Crown Industrial Court
Chesterfield, Mo 63005
*Please email us regarding any order questions or concerns
Just can’t wait to have your new #Pleatedpretties? Get your items quicker than shipping with local pick up from our Chesterfield, MO warehouse!
Here’s how it works:
Choose Local Pick up at checkout
You will receive a notification once your order has been fulfilled and is ready for pick up- typically next business day (Monday-Friday) for all in stock items
Local Pick Up Policy
We know you're busy but we encourage you to pick up at your earliest convenience to align with our 7 day return policy! If after 30 days you have not picked up, you will receive a courtesy email reminder to pick up or arrange shipping payment. If you do not make arrangements within 7 days of the reminder email, we will refund your account credit for the items in that order minus a 20% restocking fee.
Returns to Pleated HQ
You are welcome to drop off any eligible return to Pleated HQ, Monday - Friday 10am-2pm. Drop your items in our return basket as you walk in the front door! Be sure to include your packing slip or a note with your name and order number on it, in your bag. All eligible returns will be processed within 2-3 business days for account credit.
Try on Sessions
Please email us at firstname.lastname@example.org to set up your try on! Appointments are required to ensure the best experience for the customer. Send us a list of the items you would like to try on and a day/time that works best for you and once confirmed, we will have all in stock items pulled and ready for you to try on when you arrive!